Beyond the Anecdotes

Martin EpplerDoes this stuff really work?  Ask that question to people in the visualization space and you’ll likely get a lot of great stories about an event or meeting or personal encounter where one visualization approach or another radically improved an outcome.    That’s great, but where’s the solid research?  Over the last 6 months I’ve gone on an exhaustive search beyond the anecdote for any research related to visualization.  I’ve talked to industry experts and professors, searched databases, and read thousands of pages of academic research.  One of the most prolific and interesting researchers of our day is Martin Eppler, researcher and professor from University of St. Gallen in Switzerland, where he’s the Chair of Media and Communications Management.  In his just released research, Improving Knowledge Sharing through Visualization: Experimental Evidence, he found that using visualization techniques during meetings fosters knowledge sharing, improves productivity, creates more ideas, creates better ideas, and increases recall.  Check out this video summary of his research:

Now that’s some great evidence!  I’m not saying that anecdotes aren’t useful.  In fact, they’re one of the best ways to tell our story and illustrate the research.  Now we’ve got rigorous studies that support what we’ve always intuitively known…visualization can help you solve problems and sell ideas.  

A few simple principles can help you improve the way you solve problems and sell ideas.  Want to learn more? Contact me and I’ll help you apply this research with a solution that’s right for your needs.

The Magic of Visualization

Jamy Ian SwissSome people would definitely think the process of creating a visual is some form of magic requiring some ability to conjure something from nothing.  The myth of left brain/right brain reinforces the false notion that creativity is something that only belongs to a special, magical few.  The reality is that, like magic, there is a science to visualization, that it can be learned, it requires practice, and anyone can do it!

Last week, I attended the presentation of Jamy Ian Swiss, magician extraordinaire, at the Penny W. Stamps Distinguished Visitor Series at the University of Michigan‘s School of Art & Design.  Followers of visual thinking and information design & visualization will know him from co-writing a chapter of Edward Tufte‘s Visual Explanations.  It’s no wonder that Tufte used him in his book.  His explanation of the magic trick was more about information design than magic.  From the intentional placement location of cards on the table to the narrative story arc to body language, every step of Jamy’s magic is an attempt to direct (or maybe more appropriately misdirect) attention.

Card Placement

Cards

When the card is thrown face down on the table, if it’s thrown in position 1, close to the audience member, they are more likely to pick it up or peak at it.  If the card is thrown in position 2, the audience member is unlikely to pick it up, but also is expecting some sort of deception since it is placed in a defensive position.  Either case pushes the participant out of the story and breaks the story arc.  By placing the card in position 3 (just short of halfway between the magician and the audience member), a balance is achieved by keeping the audience member in the illusion, but not offering a peak ahead in the story.

What fascinates me about this is how similar it is to page or screen design.  Placement and directing attention matter to the audiences perception of the piece.

Body Language

Shifting weight: Placing weight on one leg or another will guide people’s attention and expectations.  Putting weight on the forward leg adds energy and almost an arrow implying direction.  Placing weight on the back leg implies an anchor or station.  Lifting the heal of the lighter foot further adds to that implication.

Muscle Tension: Letting a hand hang loosely implies that there is nothing in it, while holding one stiffly implies that it is holding something.

Why talk about body language on a visualization blog? Minimally because you may need to visualize people in your messages and how they appear will impact your story, but I think it’s much more than that.  Body language is a visual story in it’s own right.  How you use your body in daily conversations, meetings, and presentations influences how people perceive you.  Not only being aware of the messages, but crafting the message your sending with your body can have a significant impact on your communications.  In fact, much of people’s perceptions of you come from the message your body sends.  On occasion it can even override your words and your other visuals.

Visualization doesn’t have to be magic.  A few simple principles can help you improve the way you solve problems and sell ideas.  Want to learn more? Contact me and I’ll help you find a solution that’s right for your needs.

What do you do?

question marks

What do you do?  I love getting that question, but it’s often just as interesting to hear others describe what it is they think I do.  Some people think it’s about helping people speak to large groups or designing presentations.  Some think it’s about the news graphics and charts that can be found in USA Today or Newsweek.  Some think it’s about sketching or brainstorming new ideas.  In some ways, it is pieces of all of those things and much more.  Of course, the visual thinkers get it right away.  They have experienced the power of using visualization for many applications.  I say:

“I teach people how to solve problems and communicate better using the visual arts”

Specifically, I gather the best people in the industry, people like Karl Gude, Jock Mackinlay, Noah Iliinsky, and Jamie Nast to help you solve your problems and sell your ideas.  Through teaching, outsourcing, coaching, referrals, and speaking, I’ll bring together the best people from across the world for your needs based on your topic, culture, stakeholders, and desired outcomes.

In the upcoming posts, I’ll be writing a series of posts that dive deeper into many of the questions and issues that this poses:

Is this really magic? or is there real value here?
What’s going on in the industry?
What approaches exist?
Is there any proof that this stuff really works?
What resources are available?
How do I get started?
What if I don’t know how to draw?
Isn’t this just about pretty pictures?  Is there actually any substance?

I’m looking forward to writing on these and many  more topics, but I’m even more looking forward to your feedback and input.  Do you know of something interesting going on in the visualization field?  Do you have an interesting post, product, or idea?  Let me know!